We're sharing key wedding website FAQs you need to include to ensure your guests are in the know.
Wedding planning is a juggling act of various details — from the venue and guest list to catering and decor, there’s a lot to navigate. On top of planning, couples must also communicate with guests and field questions about their big day.
Amid the excitement (and, let’s be honest, chaos), one invaluable tool can help streamline the process: a well-designed wedding website. In addition to serving as a central hub for day-of details, your wedding website can also answer the myriad questions your guests are bound to have before they even have a chance to ask. Instead of sharing the dress code for the umpteenth time, you can simply direct people to your website. Simple and effective!
Covering frequently asked questions (FAQs) can save countless hours by ensuring everyone is well-informed and excited about your wedding day. As you set up your wedding website, consider including these common FAQs to keep your guests up-to-date.
What is the timing of the wedding?
Start and end times are standard; they help your loved ones plan travel and accommodations. However, some guests may want a more granular breakdown, like parents of young children who must step out without missing a significant moment.
“A simple timeline allows guests to know if you're having something like an extended cocktail hour, what time the speeches are at, and the important moments,” explains Shannon Tarrant of Wedding Venue Map. “Most wedding websites only list the ceremony time. If they knew what time you were planning the grand exit, the guests might have stayed that extra twenty minutes rather than leaving early.”
You don’t need to get into the nitty-gritty of every hour, but noting key moments like family dances, dinner, and the cake-cutting ceremony can give guests more accurate expectations for how the day will flow.
Where can guests stay?
For out-of-town guests, attending your wedding means traveling to an unfamiliar area. Many couples help by securing a room block at a local hotel, offering discounted rates and possibly a shuttle service to and from the airport, venue, and other nearby locations.
While accommodation details are often included in the wedding invitation suite, Katy Padilla of Scarlet Rose Events encourages couples “to share lodging options, like hotel blocks or neighborhoods with safe rental possibilities” on their website as well.
Twickenham House and Hall’s Sarah Anderson agrees that the FAQ page is an excellent place for this information, adding that couples can “add specifications regarding referencing the couple when booking a hotel, along with phone numbers or direct links.”
In addition to hotel details, consider adding links to Airbnb or Vrbo homes that can accommodate large groups of people who want to stay together.
How do guests get to and from the venue?
Including the venue’s address on your website is a good start. Still, you may want to provide additional information about ground transportation to help your guests get around throughout your wedding weekend.
To start, “direct links to reliable rental cars or airport shuttles can be added to the travel arrangements details for guests' convenience and peace of mind,” Anderson notes.
For the wedding day, Mangia and Enjoy!’s Sarah Chianese recommends sharing “shuttle service information or local transportation companies to your venue,” especially if you are providing round-trip transportation. If not, “provide a link showing clear directions to your venue if they plan to drive themselves,” Chianese adds. Most website hosts can accommodate a Google Maps widget, which makes it easy for guests to navigate to the venue while on the go.
Along with directions to the venue, Jen Sulak of Weirdo Weddings recommends including parking info. “Be sure to communicate the details of all the parking scenarios,” she says. “Paid or free parking, walking to the site, best places to park, etc. Some venues can have quirky lots and need a map to and from!”
Transportation and parking details allow guests to enjoy a stress-free experience while preventing late arrivals from interrupting your ceremony. It's a win-win for everyone!
Are children allowed to attend?
Whether planning a child-free wedding or not, get ahead of the curve by letting folks know if they can bring little ones. Some couples might feel uncomfortable disinviting children, but rest assured that it’s a common practice for those who prefer a mature setting for their big day.
“There are many ways to say we have kid-free weddings,” assures Kaitlin Ford of Pocketful of Plans. “One of our favorites is, ‘Although we love your little ones, this is an adult-only affair. If you are traveling with children and would like insight into arranging childcare in the area, please let us know.’”
Communicate your policy regarding children as soon as you’ve decided. For adults-only events, parents will appreciate the notice to allow time to secure childcare for the day!
What is the dress code?
Nobody wants to arrive at a wedding to find they’re overdressed or underdressed. Save your guests the trouble by defining the dress code on your wedding website, whether it’s classic (like formal or cocktail) or creative (like “coastal glitz” or “mountain chic”).
Corina Beczner of Vibrant Events recommends offering inspiration if you're stepping outside traditional dress codes. “Consider going the extra mile and add a link to the dress code mood board for your wedding weekend,” she suggests. “Especially for those having events with unique dress codes like ‘ranch fabulous' or ‘country cocktail,' an image collage can help Aunt Betty feel well-prepared to rock her ankle boots!”
Similarly, “make sure guests know whether to expect to be indoors or outdoors,” Michelle Vining of LOLA Event Productions adds. “If any portion of the event will be outdoors, let them know to plan accordingly, especially if it will be grass and you'd like women to plan their footwear!”
For celebrations that entail specific attire, like an Indian or Ghanaian wedding, Chandai Raghunauth of Chandai Events recommends providing additional resources to point guests in the right direction. “If it is a cultural wedding, where can you purchase attire?” she poses. “Provide an Amazon link or reliable site or local town.”
Helping your loved ones navigate the dress code—especially if it’s unconventional—will ensure aesthetic consistency throughout your wedding photos. It also means your guests will feel comfortable dressing their best for your big day.
Do you have a registry?
Whether or not you expect gifts, most of your guests will want to get you something special for your big day. Instead of letting them guess (and accepting a present you don’t like or need), provide some insight by sharing a registry on your wedding website FAQs.
“Platforms such as Zola utilize AI to optimize the gift registry experience,” Elena Gera of Focus on the Moment Photography explains. “These sophisticated systems not only streamline the process but also empower couples to curate and manage their registry efficiently. Moreover, they may offer valuable insights into guests' preferences, ensuring that the registry is adorned with the most sought-after gifts.”
Don’t need more dinnerware or towel sets? Skip the physical registry and set up a contribution fund instead. Whether for the honeymoon or a house, guests will appreciate the chance to give without the extra legwork of selecting a gift. Couples can also request donations to a charitable organization of their choice in lieu of wedding gifts.
How did you fall in love with each other?
We often think of a wedding website as a place for sharing details — and it is! But it’s also an opportunity to add a personal touch to your guests’ experience. Sharing a glimpse into your relationship is a sweet reminder that your wedding isn’t just a fun event to look forward to but a beautiful celebration of your love.
Plus, “this allows distant guests, who may not have been in close contact with the couple over the years, to better understand the context of their love story,” Gera notes.
If you’re not a writer, don’t worry! Megan Breukelman of Megan & Kenneth encourages couples to “share photos throughout the different points of their relationship to give guests who haven't known them throughout the entire time a better sense of their story.” Pair it with a fun interview-style section, and your guests will love getting the whole picture!
Is there anything else for guests to know?
In addition to the questions listed above, feel free to include any other relevant information for guests to understand and enjoy their experience. For example, you could add FAQs about menu options for dietary restrictions, sustainability efforts, cultural traditions, or the choice to have an unplugged ceremony.
“FAQ pages are becoming more and more about getting information out about not just the event but also the beliefs of the couple,” explains Keith Willard of Keith Willard Events. “This a great space to get across a message without having to get into a discussion with each and every person.”
For example, Willard notes that couples can “provide information regarding neurodivergent people,” such as confirming the presence of a sensory-friendly space onsite. Likewise, “having a note about how this wedding will be an inclusive celebration is never a bad thing,” he adds.
Treat your wedding website FAQs as a blank canvas for sharing all the relevant information your guests should know before your big day. Not only will you build excitement for your celebration, but you’ll also limit the number of questions you’re asked in the weeks leading up to the wedding. That way, you can focus on last-minute details and the buzz of being nearlyweds — not sending directions or confirming day-of timing!
Meghan Ely is the owner of wedding PR and wedding marketing firm OFD Consulting. Ely is a sought-after speaker, adjunct professor in the field of public relations, and a self-professed royal wedding enthusiast.
Photo credits: Cover: Photo by Jay jay Redelinghuys; Photo 1 by Mandee Johnson; Photo 2 by Jocelyn Filley Photography; Photo 3 by Niki Marie Photography
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